Patient Information

Your First Visit

We ask that you arrive about 10 minutes early so that you will have enough time to fill out a New Patient form. Be sure to always check-in at reception when you arrive so we can keep our records up to date.

Download New Patient Form

Initial Examination

Your dentist will begin by doing a review of your medical and dental history and completing a comprehensive dental examination. Your exam will include a thorough examination of your gums, teeth, bite and jaw, as well as oral cancer screening and any required x-rays.

Treatment Plan

Your dentist will develop a long-term dental treatment plan for you based on your history and examination. Your dentist will also take the time to answer any questions you may have about your dental health and the available treatment options.

Office FAQS

Read through our FAQs to learn more about what to expect at Ainslie Street Dental. 

• What features does your clinic offer?

  Our dental clinic offers a number of features, including:

  • Convenient Hours & Location
  • Free On-site Parking
  • Quick Check-up Appointments
  • Multiple Appointment Bookings for Families
  • Short Wait Times

  Learn More About Our Practice

• How can I book an appointment?

  If you'd like to book an appointment at Ainslie Street Dental, please contact our office during our regular business hours.

• How do I cancel or reschedule an appointment?

  If you need to cancel or reschedule an appointment, please call us. We ask that you let us know about any change of plans as soon as you can, that way we can offer the space in our schedule to another patient.

• Do you offer appointment reminders?

  In the days leading up to your appointment, you will receive automated phone, text or email appointment reminders from us. Should you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.

• Do you provide services in any languages other than English?

  Yes, our office is able to provide dental services in several languages including English, Hindi, Punjabi and Indonesian.

  If you have a language preference, please advise us when booking your appointment.

• Does your clinic have on-site parking?

  Yes, we have free on-site parking available for all our patients. We are also easily accessible by public transit. 

Insurance & Financing

At Ainslie Street Dental, we'll help you navigate our options for payment, direct billing to insurance companies and financing so you can focus on getting the dental care you need.

• Direct Billing to Insurance

  We offer direct billing for most insurance plans. For your convenience, we can submit your insurance claim electronically, resulting in faster reimbursement, eliminating the need for paper forms and signatures.

  Our administrative team can help you in understanding your insurance plan better and can also send estimates to your insurance company prior to any major treatments. 

  Please bring your insurance plan information with you to your appointment.

• Payment Plans Available

  At Ainslie Street Dental we are proud to offer interest-free payment plans to our patients. For more information about this option please contact our administrative staff. 

  Note: A credit card must be supplied.

• Payment Methods

  Any co-pays or amounts not covered by your insurance are your responsibility and must be paid at the time of your appointment.

  We accept payment by cash, debit or most major credit cards.

Our Guarantee

The quality of our work is guaranteed under normal circumstances as long as the patient commits to the following:

• Maintain their recommended professional cleaning as recommended by our dentists and/or hygienists (at least once every nine months).
• Agree to wear any protective night guard and/or sports guard regularly if recommended.
• Brush and floss on a regular basis (brushing twice daily and flossing once daily).
• Coverage is not available for lost appliances or damage to dental work as a result of trauma or misuse.